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Frequently Asked Questions
Yes. In full transparency, we publish the results for all of our analytics testing and list them right here on our website under the product testing tab (otherwise known as ‘COA’s). If you have any questions about our testing processes or the results that you see, contact us at: support@giraffenuts.com.
If you run a brick-and-mortar shop, an online store, or even sell at local markets, we’ve got a wholesale program for you. Order minimum quantities for resale and you’ll get access to wholesale pricing. to fill out our wholesale inquiry form and let’s get you stocked
CBD on its own is not psychoactive. However, products containing Delta THC can produce noticeable euphoric effects. Individual experiences can vary, so it’s important to start slow—especially with edibles.
Edibles can take 30 minutes to up to 2 hours to take effect. If you’re new or trying a product for the first time, we recommend starting with ¼ to ½ of a serving and waiting before consuming more.
As always, consult your healthcare provider before using any products on our site. Do not use if you are pregnant, nursing, or have a medical condition. Do not drive or operate machinery while using THC products.
Our edibles are made from hemp-derived cannabinoids and are federally legal under the 2018 Farm Bill. That said, state and local laws can vary and change—especially when it comes to products containing THC.
We do our best to stay compliant and only ship products where they are currently allowed. Because laws can vary by state and locality, we encourage customers to be familiar with their local regulations and assess their level of comfort in ordering. If your order is able to be placed and processed on our website, it means we’re able to ship to your location at that time.
If you have questions or aren’t sure, feel free to reach out—we’re always happy to help.
We carry both CBD and Delta THC products.
Yes!
Once an order has been processed, all sales are considered final. If you need to cancel an order, please reach out before it ships—once an order has been processed and sent, we’re unable to cancel it.
If there’s an issue due to our error (for example, if you receive the wrong item), we’re happy to make it right. New, unopened products may be returned within 10 days of delivery for a full refund. Items in jars must have the original seal intact, and products in pouches must be unopened. Opened or tampered items are not eligible for return.
For full details, you can visit our Shipping & Returns page, or feel free to contact us directly at support@giraffenuts.com—we’re always happy to help.
When you place an order, we’ll provide an estimated shipping and delivery timeline based on item availability. In-stock items typically ship within 24–48 hours, and you’ll receive tracking information as soon as your order is on its way.
After processing, our goal is 2-day shipping, though delivery may take 3–4 days depending on your location. Please keep this in mind during warmer months.
We ship to most addresses within the United States. Some state restrictions apply, and we’re currently unable to ship internationally. Orders are shipped via USPS, FedEx, or UPS. Special shipping requests can be made by email and may include additional shipping costs.
Warm Weather Shipping (Important)
Our products are heat-sensitive, and warm weather can affect them during transit. During the summer months, we ship Monday through Wednesday only to help ensure packages arrive quickly and avoid sitting in transit over the weekend.
We include insulated liners and ice packs to help protect your order, but due to extreme temperatures or carrier delays, we can’t guarantee products will remain cool throughout shipping. For this reason, overnight or expedited shipping is strongly recommended during warm weather.
To help your order arrive in the best possible condition:
- Choose a delivery address where someone can receive the package.
- Avoid letting packages sit outside in the heat.
- If your box feels warm on arrival, open it right away to let cooler air in.
- If caramels or chocolate feel soft, put them in the freezer allow them time to firm up before handling.
While we do everything we can to ship carefully and thoughtfully, we can’t be responsible for melting or heat-related damage once the package is in transit or delivered.
If you’d like expedited shipping or have questions about the best option for your location, feel free to add a note at checkout or email us at support@giraffenuts.com — we’re happy to help.
Absolutely. All products are crafted in the USA using organically grown hemp.
Yes. All edible orders are shipped in plain, unbranded packaging.
Store in a cool, dry place away from direct sunlight. Always keep out of reach of children and pets.
Hemp edibles are food items infused with hemp-derived cannabinoids like CBD, Delta-8, or Delta-9.
Delta-8 is less potent, often described as more relaxing and clear-headed than Delta-9.
Yes. Delta-8 can trigger a positive THC result. Use with caution if you are tested.
Delta-8 is a hemp-derived cannabinoid with milder psychoactive effects than Delta-9. It’s popular for its smooth, functional high.
Delta-9 is the primary psychoactive cannabinoid in cannabis. Giraffe Nuts offers hemp-derived Delta-9 THC gummies, chocolates, caramels and other products that are compliant under federal law.
Yes. Our legal Delta-9 THC products are psychoactive and will produce euphoric effects. Always start slow!
You may feel effects for 4–8 hours depending on your metabolism, dose, and tolerance.